Understand the changes from the Social Housing (Regulation) Act 2023 and preceding White Paper, Building Safety Act 2022 and complaints processes in social housing.
AGENDA
The session will be facilitated by Michael Guest of the Chartered Institute of Housing. We’ll cover:
- What change is developing and why?
- The crucial role of managers and operational staff in preparing for and meeting this change
- What needs to be done and thinking on how to do it
COST
MEMBERS: Free (£90 + VAT if outside of free allocation)
NON-MEMBERS: £90 + VAT
Unsure if your organisation is a member? Check here
HOW DO I JOIN THE TRAINING?
We will be delivering this training session on MS Teams. In advance of the session, you will be sent a unique URL to join within a calendar invite. Please ensure that the attached T&Cs on the invite are thoroughly read.
We look forward to seeing you there.
