Our 23-26 Operational Plan is simple

It’s all about supporting housing providers with the efficient delivery of their projects. 

It sets out our vision for where we want to be, and how we’re going to get there. It’s reinforced by our commitment to make public procurement easy for everyone, provide options on routes to market and save our customers time and money. We’re excited to have developed this latest plan with our network. It will see us invest in supporting customers with their most pressing challenges. We can’t wait to get started.

operational plan
Our 23-26 Operational Objectives
Designed with you in mind.
Objective 1

Collaborate, innovate and use market intelligence to improve data to support customer decision making.

Objective 2

Deliver greater variety of procurement options whilst implementing new regulations.

Objective 3

Create more training and coaching opportunities to turn guidance into action, supporting the sectors greatest challenges.

A few words from our MD

“We’re here to make a difference to our customers and the wider sector. We remain focused on providing a great customer experience, helping our network to adapt to regulatory change and continuing to create an environment to grow the skills our sector needs to innovate and collaborate – our 2023-26 strategic plan is dedicated to this vision.”

Marc BainesManaging Director