How to effectively manage an anti-social behaviour case from start to finish. This course will be delivered across two days. 


Day 1: 12 September 2024 (9:30am until 12:30pm)

Day 2: 19 September 2024 (9:30am until 12:30pm)


Understand how to effectively manage an ASB case from start to finish. 


We’ve partnered with Jim Nixon of Safer Communities. We’ll cover: 

  • The golden threads of case management: policy and procedure, case file recording and partnership working
  • The checks and actions to take when first receiving a report of ASB, which help to effectively risk assess and triage the report
  • How to decide whether a report meets the threshold of ASB and how to best manage neighbour disputes
  • How to conduct effective complainant interviews
  • How to identify vulnerable victims
  • The importance of thorough investigations and the potential sources of information
  • How to conduct an effective perpetrator interview
  • How to decide whether there is enough evidence to take action, applying the civil standard of proof
  • How to decide the best course of action in a case and the informal and legal options available
  • The importance of supporting the people causing the harm
  • How to monitor and close a case of ASB most effectively.


MEMBERS:  Free (£30 + VAT if outside of free allocation)


Unsure if your organisation is a member? Check here 



We will be delivering this training on MS Teams. In advance of the session, you will be sent a unique URL to join within a calendar invite. Please ensure that the attached T&C’s on the invite are thoroughly read.

We look forward to seeing you there. 

Want to train your team? We can adapt this course and deliver it to you in-house.