Day 1: 12 September 2024 (9:30am until 12:30pm)
Day 2: 19 September 2024 (9:30am until 12:30pm)
Understand how to effectively manage an ASB case from start to finish.
AGENDA
We’ve partnered with Jim Nixon of Safer Communities. We’ll cover:
- The golden threads of case management: policy and procedure, case file recording and partnership working
- The checks and actions to take when first receiving a report of ASB, which help to effectively risk assess and triage the report
- How to decide whether a report meets the threshold of ASB and how to best manage neighbour disputes
- How to conduct effective complainant interviews
- How to identify vulnerable victims
- The importance of thorough investigations and the potential sources of information
- How to conduct an effective perpetrator interview
- How to decide whether there is enough evidence to take action, applying the civil standard of proof
- How to decide the best course of action in a case and the informal and legal options available
- The importance of supporting the people causing the harm
- How to monitor and close a case of ASB most effectively.
COST
MEMBERS: Free (£30 + VAT if outside of free allocation)
NON-MEMBERS: £30 + VAT
Unsure if your organisation is a member? Check here
HOW DO I JOIN THE TRAINING?
We will be delivering this training on MS Teams. In advance of the session, you will be sent a unique URL to join within a calendar invite. Please ensure that the attached T&C’s on the invite are thoroughly read.
We look forward to seeing you there.