Compliance
Our Compliance frameworks are clever, agile and really embrace building safety.
Our Compliance frameworks are clever, agile and really embrace building safety.
Asbestos inspections & testing
Water hygiene risk assessments
Fire Safety Works
Heating & water hygiene
Frameworks that connect you with experienced consultants ready to support your projects.
Asset & development consultancy
Compliance consultancy
Frameworks to help you design, deliver and maintain whole-house energy efficiency measures.
We've a number of frameworks to support your development projects.
Our framework covers fully managed, secure, flexible and auditable electronic payment services.
Our cleaning and grounds maintenance framework is designed to help with your estate management.
Our repairs and maintenance frameworks support all aspects of your asset management strategies.
Events
15 March 2027 | 09:30 - 16:00 | Smithfield, London
Register now
At the end of this session, delegates will have a greater understanding of how to manage challenging customer interactions while maintaining a positive and professional service. The course will explore practical techniques for managing expectations, handling difficult conversations and communicating clearly and fairly. The session will be practical and interactive, with opportunities for delegates to share experiences and take away useful techniques to apply in their role.
The session will be facilitated by Chris Grose and will cover:
MEMBERS: Free (£92 + VAT if outside of free allocation)
NON-MEMBERS: £92 + VAT - Unsure if your organisation is a member? Check here
We will be delivering this training session at CCT Venues, Two East Poultry Ave, Smithfield, London, EC1A 9PT. In advance of the session, you will be sent a calendar invite with attached T&C’s, directions, and any pre-course material. Lunch and Refreshments will be provided.
We look forward to seeing you there.
