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Specialist Contract Recovery Services for Housing Providers

When a contract isn’t working as expected it can quickly lead to frustration, delays and disputes down the line. Our Contract Recovery service provides an early intervention to get things back on track. 

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We focus on understanding the root of the tension, and will act as an impartial advisor on how to resolve them. Contracts can fail for many reasons, and if left unchecked, these can escalate into formal disputes which impact your organisation and your residents. 

Our service can help you: 

  • Resolve problems early
  • Improve performance
  • Maintain working relationships
  • Save time, money and stress

Who is this service for? 

It's a great option for housing providers or other public sector organisations facing contract performance issues. We can work with you on any contract, whether procured through SEC or elsewhere. 

Speak to a member of the team today

What is included?

Our approach is structured and impartial. We can deliver the following services, and will tailor the conversations around what you want to achieve. We’ll deliver: 

  • Independent review – we’ll meet with you, the contractors and any consultants to understand your current perspectives
  • Facilitated discussion – our technical team can Chair and mediate a joint meeting to agree practical steps forward
  • Action plan – we’ll provide a clear report outlining the agreed actions and responsibilities
  • Follow-up support – our technical team can attend annual review meetings to monitor progress
Download our process map: Contract Recovery Service

Key features of our service

  • This service works for any contract – whether procured through our frameworks or through other routes
  • It’ll always be focused on collaboration, not blame
  • Delivered by experienced technical specialists who understand the housing sector

Learn more about our technical services offer: How we can help | South East Consortium

What does it cost?

We’ll work with you upfront to deliver a full quote for your specific requirements. It’ll begin with a free consultation to make sure we start off on the right track and understand the project from the outset. 

Member Benefit: SEC Members receive a 10% discount on the project

Contact us

Want to speak to us about your contract? Contact a member of the team today and we’ll be more than happy to help.

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