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Looking to use our Capital Works Framework? If so, it’s time to consult your leaseholders

09 February 2026

Compliance Consultancy S20 notification

Will you look to use our Capital Works Framework in the future? If so, and you're likely to recoup some of the costs through service charges, now's the time to begin your Section 20 Consultation!

You are able to use procurement frameworks and consult with your leaseholders under Section 20 regulations. However, if you're tired of long lead-times with leasehold consultation, then carrying out the process upfront whilst we procure the framework is always a great idea. It closes a procurement loophole and makes things quicker for you if you choose to use our framework in the future.

About the framework

Our new Capital Works Framework will cover all your refurbishment and repairs programmes. It'll cover:

  • Major Refurbishments
  • Cyclical Decorations
  • Kitchen & Bathroom Replacements
  • Window & Door Replacements
  • Electrical Works
  • Damp and Mould Works

S20 Consultation applies if you wish to recover costs resulting from works above £100 per annum per leaseholder for works lasting over 12 months. Or, if you wish to recover costs resulting from works above £250 for a contract lasting less than 12 months.

The Section 20 process

Sending out your Stage 1 notices now, before the new framework is in place, is a great way to ensure you've consulted with leaseholders already. Doing this now will save you time later on and you don't have to commit to use the framework, this merely provides you with options going forward.

Here's our advice on how best to do this to fit with the framework procurement timeline compliantly -

  • The Notice(s) of intention need to go out by the end of February so that observations can be returned by end of March. This is because we will look to release the tender on 1 April and you must give leaseholders a minimum of 35 days notice.
  • You will not need to ask for nominations as this is going through Find A Tender Service. Therefore the procedure will be under Schedule 2 of the Service Charges (Consultation Requirements) (England) Regulations 2003 (a Qualifying Long Term Agreement where Public Notice if required).
  • The Notice will need to include the following information:
    • What is included in the framework - capital works programmes, building refurbishments, cyclical decorations, kitchen & bathrooms replacements, window & door replacements, electrical works and damp and mould works
    • Why your organisation may use the framework route to procure future works
    • There is an example of the standard legal notice within the regulations which you can view here - The Service Charges (Consultation Requirements) (England) Regulations 2003 (legislation.gov.uk)
    • You're able to add your own covering letter to leaseholders to go alongside the legal notice

If you'd like to speak to us about the process in more detail please get in touch. We're here and happy to help.

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